Table microphone support

Roger Select

Charging, switching on, muting, Bluetooth, phone calls and group listening.

How to recognise it: A round table microphone with six directional segments that can focus on speakers around a table.

Start here

Three safe first checks

Try these in order. If something looks damaged, unusually hot or unsafe, stop and request service.

1
Charge first
Charge Roger Select with its approved charging equipment before checking wireless or Bluetooth behaviour.
2
Check mute
Confirm the centre indicator is active and the device is not muted.
3
Place it clearly
Keep the microphone visible on a stable surface near the people speaking, not under papers or beside a strong noise source.

Choose a task

Official step-by-step help

Phonak groups the current videos by product. Open the video library and choose the wording that matches what you need to do.

Charge and switch on Roger Select
Mute or unmute the microphone
Choose who to listen to around a table
Connect compatible hearing devices
Pair with Bluetooth
Make phone calls or listen to a mobile device
Listen to television audio

Something isn’t working

Work through one symptom

Do not change several settings at once. After each check, test the same simple speech task again.

The group is difficult to hear

Place Roger Select centrally and unobstructed, confirm it is not muted, and check which directional segments are active. Move it away from loud objects such as a laptop fan or cups being handled.

It does not connect to the listener’s devices

Use the official RogerDirect or receiver setup for the exact hearing devices. Do not assume Bluetooth pairing is the same as joining the Roger network.

Bluetooth or phone audio is not working

Confirm Roger listening works first, then follow Phonak’s separate Bluetooth or phone-call video. Remove and repeat a Bluetooth pairing only when you are sure you are changing the correct connection.